Privacy Policy
WEB PRIVACY POLICY
RESPONSIBLE FOR THE
TREATMENT
VIAJAYA, SL,CICMA No. 4755, Calle Mistral 2, 2F 28223
Pozuelo de Alarcón, Madrid and CIF B75526731
PURPOSES OF
TREATMENT FROM THE DATA
PERSONNEL OF THE
INTERESTED PARTIES
1. Management of contact information for website users.
2. Compliance with legal obligations imposed on the
controller.
RIGHTS
OF THE
INTERESTED PARTIES
You may exercise your rights of access, rectification, objection,
erasure, portability, restriction of processing, and objection to
automated individual decisions. You may also revoke your consent if
you have given it for a specific purpose.
By automated email with the word "unsubscribe" and "preference
center", as well as by request submitted via email:info@viajaya.travel
or at VIAJAYA’s registered office.
You can file a complaint with the Spanish Data Protection
Agency:www.aepd.es
INFORMATION
ADDITIONAL
You can access more information in general conditions
FOR THE PROTECTION OF
DATA
WEB PRIVACY POLICY
1. Who is responsible for the processing of your personal data?In compliance with current legislation on personal data protection, the interested party is
informed that personal data will be processed by the data controller:
VIAJAYA, SL
CICMA No. 4755, Calle Mistral 2, 2F 28223 Pozuelo de Alarcón, Madrid and CIF B75526731
(hereinafter, “VIAJAYA”)
We inform you that for any questions regarding the processing of your personal data, you
can contact our data protection officer at the following email address: info@viajaya.travel
2. What data is processed, for what purpose, and on what legal
grounds?
Your personal data may be processed for any of the following purposes:
PURPOSE 1 – Management of contact information for website users
● Description of purpose: To manage the personal data of users who contact
VIAJAYA through the contact form provided. Your data will be processed to
manage said contact and address any queries, questions, or comments you may
send us through the channels provided for this purpose on our website.
● Legal basis: Art. 6.1.b) GDPR - Processing necessary for the performance of a contract to
which the data subject is party or in order to take pre-contractual measures at the
request of the data subject.
● Data processed for this purpose: identifying data (name, surname, email).
PURPOSE 2 – Compliance with legal obligations
● Description of the purpose: Your personal data may be processed in compliance
with any legal obligations imposed on VIAJAYA in any manner.
● Basis for legitimacy: art. 6.1.c) GDPR – Processing necessary for compliance with a
legal obligation applicable to the data controller.
Data processed for this purpose: any category of personal data that is already being
processed by the controller for any other processing purpose previously informed.
3. Where do the personal data we process come from?The data that VIAJAYA processes as a result of the interactions made by the user
through our website comes from the following sources:
● Data obtained as a result of the user’s browsing and use of the website.
● Data provided by the interested party/user in the contact form available on the
website, by sending emails, or by any other means through which the interested
party communicates with VIAJAYA.
● Third-party data provided by the user. If the personal data provided is from a third party,
the user guarantees that they have informed them of the Privacy Policy and have
obtained their authorization to provide their data to VIAJAYA for the purposes indicated
above.
In any case where the user or interested party is directly responsible, the user or
interested party guarantees that the data provided is accurate and up-to-date, and is
responsible for any direct or indirect damage or loss that may arise as a result of failure to
comply with this obligation.
4. To whom are personal data communicated?
In order to fulfill the purposes previously reported, your personal data may be
communicated to the following recipients:
RECIPIENT 1:In your case, Judges, Courts and Public Administration.
RECIPIENT 2:suppliers and collaborating entities of VIAJAYA, for the provision
of the services and purposes informed to the user of the website.
RECIPIENT 3:VIAJAYA suppliers that, where applicable, are contracted to measure web
traffic and user behavior through cookies and similar systems, in accordance with the
Cookie Policy.
No international transfer of participants’ personal data is anticipated. However, if any
international transfer is made, it will always be carried out in compliance with the
requirements established by current regulations, through the adoption of the appropriate
legal safeguards. These may consist of the formalization with the data recipient of (i)
Standard Contractual Clauses approved by the European Commission to legitimize the
international transfer of data to third countries, or (ii) another valid legal instrument that
guarantees an adequate level of protection equivalent to that of the European Economic
Area.
5. How long do we process and retain your personal data?
The personal data provided by the interested party will be processed and retained for as
long as necessary to fulfill the stated purposes. They may also be retained when necessary
to comply with a legal obligation or for the formulation, exercise, or defense of legal claims.If the interested party exercises their right to cancellation or deletion, their data will be
kept blocked and available to the Administration of Justice for the legally established
periods to address potential liabilities arising from the processing of personal data.
Likewise, the data subject is informed that their data will be retained in accordance with
the legal deadlines applicable in each case, taking into account the type of personal data
processed and the purpose of the processing. When processing is no longer necessary,
the affected data will be blocked so that they are only available upon request from public
authorities and courts that may require them, as well as in anticipation of their need for
the exercise, formulation, or defense of any action or claim that may arise from the activity
carried out.
Once any applicable legal retention period and any actions that may arise from the
relationship have expired, your data will be completely deleted. For more information, see
the data processing section of the general terms and conditions. Data relating to medical
intolerances, allergies, or special mobility needs are deleted upon termination of the
service.
6. What are your rights regarding personal data?
We remind you that, as an interested party, you may exercise your rights to access,
rectification, or erasure, restriction of processing, objection, portability, and object to
automated individual decisions with VIAJAYA. You may revoke your consent if you have
given it for a specific purpose and may change your preferences at any time.
The interested party may exercise their rights by emailing info@viajaya.travel
or at VIAJAYA’s registered office, as indicated above.
The interested party is informed that they may address any type of complaint regarding
personal data protection to the Spanish Data Protection Agency www.aepd.es, the Spanish
Supervisory Authority.